FAQ
baji affinity FAQ — All Your Questions Answered
On this page you will find detailed answers to the most common questions about baji affinity — from withdrawal rules to VIP cashback, cricket betting markets and responsible gaming. Browse the sections below or search directly — the answer to your question is here.
24+ Questions and Answers
Support in Bengali
For Ages 21 and Over
Payment Help
How to Withdraw
Here are answers to the most frequently asked questions about withdrawing funds from baji affinity — including how withdrawals work, processing times, and the rules for withdrawing bonus winnings.
The minimum withdrawal amount at baji affinity is ৳500. Requests below this amount will not be processed. Before requesting a withdrawal, make sure your account has sufficient withdrawable balance. The same minimum applies to all four methods: bKash, Nagad, Rocket and Upay.
Withdrawals from baji affinity to bKash, Nagad, Rocket or Upay are generally sent within 30 minutes to 3 hours. In most cases it is even faster. If additional verification is needed while processing your request, contact live chat for a quick resolution.
Yes. For security reasons, baji affinity sends withdrawals only to your own registered mobile wallet — that is, the number used to verify your account. Withdrawals to someone else's number or an unverified wallet are not permitted. This keeps your account secure.
Yes, but bonus winnings can only be withdrawn after the wagering requirement is met. For example, the welcome bonus carries a 25x wagering requirement — meaning if you receive a ৳2,000 bonus on a ৳1,000 deposit, you must place a total of ৳50,000 in bets. Once the requirement is met, all winnings can be withdrawn in the usual way. Full details are available on the terms and conditions page.
baji affinity's withdrawal service is active 7 days a week, 24 hours a day — including nights, Fridays, Saturdays and public holidays. The standard processing time of 30 minutes to 3 hours applies at all times. If you run into any issues, 24/7 live chat support is available.
No, the deposit and withdrawal methods do not have to match. baji affinity supports separate deposits and withdrawals via bKash, Nagad, Rocket and Upay. However, the wallet you withdraw to must be verified in your own name. Note that Rocket is the mobile wallet service of Dutch-Bangla Bank.
Player Protection
Responsible Gaming
baji affinity believes gaming should always remain a form of entertainment. See these questions for useful information and support on responsible gaming. Remember, baji affinity is for ages 21 and over only.
You can activate a cooling-off period on baji affinity at any time — typically for 24 hours, 7 days or 30 days. During this period, betting and casino games will be unavailable on your account. To activate a cooling-off period, contact 24/7 live chat or send a request to the support email.
If you feel that gambling is having a negative impact on your life, contact the baji affinity support team to activate permanent self-exclusion. Once the process begins, the account will be permanently deactivated and cannot be reopened. This is a voluntary and strict protective measure.
Some common warning signs are: spending more than your budget, repeatedly playing to recover losses, losing focus on family or work, being unable to stop playing, and borrowing money to cover losses. If you notice these signs, you should take a break immediately and seek help.
baji affinity does not directly provide mental health or addiction treatment, but as a first step you can speak with a trusted family member or friend. You can also seek help from mental health organisations and professional counsellors in Bangladesh. Our support team is always ready to assist you with self-exclusion or a cooling-off period.
Yes. As part of responsible gaming, baji affinity can set a deposit limit at your request. Setting a daily, weekly or monthly limit yourself makes it easier to avoid overspending. To activate this feature, let the support team know via live chat or email.
No. baji affinity strictly enforces the 21+ age rule. Age is verified at registration, and any account identified as belonging to a minor is closed immediately. If there are underage members in your household, you are advised to use parental controls on your device.
Exclusive Membership
VIP Benefits
Everything the baji affinity VIP programme offers — from weekly cashback to exclusive benefits — all the details are here.
baji affinity VIP members receive weekly cashback on their net losses, priority withdrawal processing, dedicated support, and early access to special promotions. The benefits increase as you move up to higher tiers.
At the end of each week, your total winnings are subtracted from your total losses to arrive at a net loss figure, and a set percentage of that net loss is added to your account as cashback. Example: if a Silver tier member has a net loss of ৳20,000 in a week, they receive ৳20,000 × 0.7% = ৳140 in cashback — this is the maximum rate for that tier.
Tier progression on baji affinity is based on your activity and consistency — the more regularly and consistently you play, the faster you move up. To go from Bronze to Silver, and from Silver to Gold, you need to keep playing on a continuous basis. For specific details, you can ask via live chat.
baji affinity has three VIP tiers: Bronze — up to 0.3% weekly cashback; Silver — up to 0.7% weekly cashback; Gold — up to 1.0% weekly cashback. In every tier, cashback is calculated on the net loss for that week.
baji affinity VIP cashback is normally added to your account balance and can be used for betting or games. To find out the specific terms and conditions that apply to cashback, visit the Terms and Conditions page or contact support. Gold tier members receive the most flexible benefits.
baji affinity VIP tiers depend on ongoing activity. If you are inactive for an extended period, your tier may be reassessed. To keep your VIP benefits, it is best to keep playing regularly. Contact the support team for any questions about your tier.
Sports Section
Cricket & Sports Betting
baji affinity Cricket Betting — find out which markets are available, how to place multi bets, and what happens if a match is incomplete.
The cricket section on baji affinity offers a range of markets including Match Winner, Toss Winner, Man of the Match, Top Run Scorer, number of wickets, runs per over, and innings totals. Separate markets for various series and tournaments are available in both T20 and ODI formats.
You can place a multi bet or accumulator by adding multiple selections to your bet slip. Example: if 3 selections have decimal odds of 1.40, 1.60 and 1.80, the combined odds are 1.40 × 1.60 × 1.80 = 4.03 (rounded), so a ৳100 bet returns ৳403 — but all three selections must win; if one loses, the entire bet is lost.
If a match ends with no result or is abandoned due to rain or another reason, baji affinity generally refunds the original stake for that bet. However, if one match within a multi bet is cancelled, that selection is typically counted as odds of 1.00 and the remaining selections continue as normal. Check the terms and conditions for specific rules.
Yes, baji affinity offers live in-play betting during matches. In cricket, odds change after every over or ball, so you can read the flow of the game and place bets at the right moment. With a fast internet connection, uninterrupted live betting is also possible on mobile.
Yes, baji affinity accepts bets on BPL, IPL, T20 World Cup and other international ICC tournaments. Bangladesh Tigers matches in particular have a wider range of markets. New matches are added regularly throughout a tournament.
All three formats express the same outcome differently: if Team A wins at decimal 2.50 = fractional 3/2 = American +150, a ৳200 bet returns ৳500 (profit ৳300 + original stake ৳200); if it loses, ৳200 is gone. If Team B is the favourite at decimal 1.80 = fractional 4/5 = American -125, a ৳200 bet returns ৳360 (profit ৳160). These are examples only, not live odds.
Direct Contact
Have more questions? The support team is always ready
If you don't find the answer to your question on this FAQ page, baji affinity's support team is available seven days a week, twenty-four hours a day to assist you in Bengali and English. You can reach them through two channels:
Live Chat
Click the live chat button on any page of the site to speak directly with a representative. You can usually get a response within a few minutes.
Email Support
For complex matters or if you need to send documents, contact us by email: [email protected] — emails can be sent in both Bengali and English.